Cookie Policy

Effective date: July 15, 2025

Scope: All global users accessing osakaconnect.com via website, app, dashboards, and integrated tools.

1. Introduction

At osakaconnect.com, your privacy and data transparency are priorities. This Cookie Policy explains how we use cookies and similar technologies to collect, manage, and use information when you interact with our platform.

This policy is designed to meet global privacy laws including:

  • GDPR (European Union)
  • ePrivacy Directive
  • CCPA/CPRA (California, USA)
  • UK GDPR & PECR
  • IT Act (India) + Digital Personal Data Protection Bill
  • Other local and regional regulations

We aim to give you full control over your cookie preferences while delivering a seamless and secure user experience.

2. What Are Cookies?

Cookies are small text files that are placed on your browser or device by websites or services you use. They help us remember your preferences, enable core functions (like login and bookings), analyze behavior, and deliver personalized content.

Cookies can be:

  • First-party – set by osakaconnect.com
  • Third-party – set by external services like analytics, ads, and payments

3. Why We Use Cookies

We use cookies and related technologies for the following reasons:

CategoryPurposeExampleNecessaryHelps with site functionalityLogin sessionsAnalyticsUnderstand usage patternsGoogle AnalyticsFunctionalityRemember user preferencesLanguage & layout settingsAdvertisingDeliver relevant travel adsGoogle Ads, Facebook Pixel

4. Types of Cookies in Use

A. Strictly Necessary Cookies

  • Always active
  • Required for account login, session stability, and fraud prevention
  • Cannot be disabled

B. Analytics & Performance Cookies

  • Track usage patterns anonymously
  • Help optimize page performance and bug resolution
  • Examples: Google Analytics, Hotjar

C. Functionality Cookies

  • Store interface settings (e.g., language, layout, filters)
  • Support cross-device experience continuity

D. Advertising Cookies

  • Deliver travel ads relevant to your interests
  • Enable remarketing and conversion tracking
  • Platforms: Google, Facebook, LinkedIn

E. Third-Party Cookies

  • Used by chat tools, video embeds, supplier APIs, and CRMs
  • May collect your data based on their own policies

5. Geo-Based Cookie Compliance

We use geo-targeted cookie banners and consent systems based on your location:

RegionRegulationConsent RequiredEU / EEAGDPR & ePrivacyYes, prior consentUKUK-GDPR & PECRYesUSA (California)CCPA / CPRA"Do Not Sell or Share" opt-outIndiaIT Act + DPDPA BillConsent for tracking & profilingOther CountriesVaries by regionDefaulted to highest global standard

6. What Data Is Collected via Cookies?

Depending on the type of cookie, we may collect:

  • Device type and browser version
  • Location (approximate, not GPS)
  • Session behavior (page views, clicks, scrolls)
  • Source of visit (ad, email, search engine)
  • Preferences (language, interface layout)
  • Booking and cart actions (anonymous unless logged in)

We never store passwords or sensitive payment info in cookies.

7. Cookie Duration

Cookie Type Lifespan
Session Cookies Deleted after browser is closed
Persistent Cookies Range from 1 day to 2 years
Third-Party Cookies Based on provider policy (visible in consent settings)

You can manage and clear cookies anytime through your browser.

8. How to Control or Disable Cookies

You have full control:

⚠️ Disabling essential cookies may prevent key features like bookings or logins.

9. Data Protection & Security

All cookie-linked data is:

  • Processed securely under encrypted environments
  • Access-controlled based on roles
  • Audited periodically to avoid misuse or leakage
  • Linked with user accounts only under consent-based personalization

We use secure third-party tools and conduct routine security assessments.

10. Breach Notification

In the rare event of a cookie or session-based security breach:

  • We will notify affected users within 72 hours
  • Log the incident with relevant data authorities (e.g., GDPR DPA, CERT-In)
  • Mitigate, audit, and secure the breach origin

11. Contact Us

For questions about this Cookie Policy, data access, or complaints:

Data Protection Officer (DPO)

  • Email: hello@osakaconnect.com
  • Phone: +91 9995017855
  • Address: Osaka Connect.Dot Com, Level 4, KSRTC Bus Terminal, Near Cochin International Airport, Angamaly, Ernakulam, Kerala, India, 683572

12. Policy Updates

We may update this Cookie Policy from time to time to reflect:

  • Legal changes
  • New technologies or services added
  • Updates to our cookie consent platform

Changes will be posted here, with a new Effective Date. You are advised to review this page periodically.

Our Commitment

At osakaconnect.com, we are committed to transparency, data sovereignty, global legal alignment, and user control. We do not misuse your browsing data. We use cookies only to enhance your experience, protect your security, and deliver relevant, permission-based content.